Process Automation

In today’s world, companies are no longer subject to the traditional market forces (Buyers, Providers, Competition, Substitutes and New Businesses) but rather face a new generation of external elements that are much more aggressive and general than the traditional forces.

These forces are the globalization, digitalization, and in many markets the un-regulation and privatization. These new forces present a great risk but at the same time offer tremendous opportunities.

If we focus our business in alignment with the new reality – a new reality where the only permanence is constant change and advances – we have a great chance of channeling that movement and taking advantage in our favor of this environment’s new conditions.

Of these three forces, the digitalization is possibly the mother force that is moving the business world. The exponential growth of the processing capacity of chips, of the storage and network connectivity makes this force crumble any barrier in its way.

In computer sciences we see how technologies are developed, reaching a critical mass, and from that moment expanding consistently and quickly to all markets, now that when a competitor disposes of a new tool to improve their management, they immediately compel the rest to reach their level. Thus we have seen the expansion of corporate web sites, the Intranet, the ERPs (or Management Back Offices), the CRM (or tool for the centralized management of Client Relations), the Data Warehouses and the Knowledge Management systems. All these elements aim to improve decision making, to the digital upkeep of the company’s management, and to reduce costs and provide better client service, whether from the point of view of cheapening costs or distinguishing themselves because of the quality of the same.

In these times a new generation of applications is acquiring critical mass; the generation of applications which makes work flow automatically between systems and people. This new generation, headed by Workflow and its close cousins like e-Procurement, are generating an expansive wave in the use of technology.

This technology does not press on partial aspects of a company’s management, such as attending the communication with the client or registering accounting transactions or analyzing sales performances, but rather focuses particularly on each one of the company’s business processes, with the only objective of obtaining the excellence in the performance of these processes. The companies’ reality marks that within them, at every moment, their business processes divert from their plan. It is such that their effectiveness is measured in the capacity of their integrals in making decisions and getting the central business processes back on track when they do divert.

The Workflow technology application contributes as much to the process automation terrain as to re-engineering, when it brings precise information whether it be statistical or particular. Introducing companies to this technology establishes a radical gain in the organization’s performance with little investment. Urudata Software is committed to the development and diffusion of these technologies, and has the experience needed to conduct successful projects in the automation of its business processes.

Solicitar más información >>